Slack vs Microsoft Teams: Which is better?

In 2019, the team collaboration software industry reached a total net worth of $9.5 billion globally. It's been over a year since the onset of the global pandemic, which has drastically altered the corporate industry. Companies have shifted towards remote work, making such collaboration tools more crucial than ever. We have two main giants dominating the industry - namely Slack and Microsoft Teams, but which is better? In today's article, we break it down for you - from features, pricing and user experience, to help you decide which is best suited for you.


In terms of features, both are rather evenly matched. Slack may hold the upperhand in some, while Teams take the edge above others. Collaboration with outside teams is more limited with Microsoft. It has a limit of five users even on paid plans unless you buy more licenses, where Slack allows unlimited external collaboration with paid plans.

Slack provides one-on-one calling in its free version which upgrades to 15 participants with screen sharing capability when using a paid plan. However, with Teams, even with the free version you can host meetings with up to 250 people. With a paid plan, you can use Teams live events to host large meetings, webinars, and company-wide events with up to 10,000 attendees inside or outside your organization.

When deciding on a solution, it is important to determine which interface will help your company maximise productivity. That is why both are jam-packed with integrated features that allow you to work entirely within the same interface and increase efficiency. Slack’s free mode limits app integrations to 10, but with a paid plan, provides over 2,400 third-party apps for users. If you use another productivity app at work, there’s a very good chance it’s compatible with Slack. Teams falls short with only around 250 integrated apps, but builds off the powerful Office 365 platform to provide seamless integration with companies already onboard with Microsoft.


Which platform gives you more bang for your buck? If you’re looking for something to start with, both Slack and Teams offer generous free plans. The key difference here is that Slack only lets you search up to 10,000 archived messages in free workspaces, while Teams does not have any artificial limit, letting you search yo