Is IT an investment or operational cost?

Is your office IT viewed as mere operational cost or is it viewed as a crucial part of investment for the future?

Is IT an investment or operational cost?
Is IT an investment or operational cost?

Inherently, there is nothing wrong with thinking of your office IT infrastructure as a simple operational cost, that is not the argument here. What we believe is there IT is a resource that can either be considered an investment or operational cost, never both.


Is IT an investment or operational cost?
Is IT an investment or operational cost?

IT as operational cost


As you know, much like the air-conditioning in the office, the stock of a pantry, staplers and pen; you can look at IT merely as a cost you have to pay, and most companies do just that. Does that seem like a very one-dimensional way of looking at it? If we view IT only as a cost, our approach should always be to spend the least amount of money possible. Cheapest computers, cheapest routers, cheapest cloud service providers and so on. Is it fair to compare a laptop to a chair? Or your IT infrastructure for furniture?

Is IT an investment or operational cost?
Is IT an investment or operational cost?

IT as investment


IT infrastructure is here to say and not go away. Offices may evolve, we may work remotely in the future, but your IT infrastructure always has to be there. Furniture and air-conditioning change and laptops change, but your infrastructure only upgrades. If you have to overhaul your IT infrastructure, this may indicate a poorly planned strategy to begin with, which brings us to our conclusion. IT is an investment.