How Did Skype Lose To Zoom?


9 years ago, Skype would be your first choice video calling platform. It is nothing more than a bystander to modern video calling apps and Zoom most recently.

You're probably wondering how Skype lost out to Zoom so severely? Well, Skype isn't even Microsoft's main focus now, or at least in terms of how they sell VoIP (Voice over Internet Protocol) communications platforms. In terms of the story that has unfolded over the last 3-5 years, Microsoft has been pushing hard on its Teams platform, initially focusing more on small businesses to collaborate. Still, it has now been marketed for friends and families as a means of communicating over video remotely.

How Did Skype Lose To Zoom?
How Did Skype Lose To Zoom?

Teams have risen due to Microsoft carrying over the essential functions of Skype for Business and reshaping their service to look more modern, work faster, and be more mobile-friendly. Something that Skype and Skype for Business still don't do too well in. Skype is still (pretty) basic, you can message, call, send files etc., but unlike Zoom, it isn't widely adopted by both companies and individuals hands in hand. What we mean is that people don't seem to use Skype to call at work and use it to contact friends and family from home. Businesses nowadays can do better than Skype.


Zoom and admittedly, Teams have both got much better collaborative tools and ways to assign tasks, create groups and channels, and effortlessly host more extensive scale conference calls.


Although Skype can undoubtedly be used by businesses, it has a 50 user group call limit. At the same time, Zoom's free version holds up to 100, expanding to 500 when a company opts into its premium service. Zoom is undoubtedly a little less user-friendly, but only because a lot more people will be used to using Skype and Skype for Business, but Zoom is, on the other hand, better to do business with. It can actually connect with Microsoft Teams and Slack to carry out work schedules and file storage, leaving Skype out of the picture. On Zoom, users can screen share in large groups, and there are options to have custom backgrounds and for participants to raise their hands, much better for educational purposes.

How Did Skype Lose To Zoom?
How Did Skype Lose To Zoom?

Both applications have good security, although Zoom did start off shaky during the start of the pandemic. It has implemented some perfect security patches, such as admin controls and the requirement to have a chat ID and password to enter any Zoom call. Once you have these, you still need permission from the host to be let in. This stops hackers and pranksters from accessing work meetings and online lessons, which is excellent for company data security and protects younger generations from potentially disturbing language and/or videos shared by hackers or pranksters.


Zoom is trending; it works better for businesses, and it is actively updating its profile, so it is a safe as possible. Compared to Microsoft's Skype, the focus isn't there, so people are turning away from the latter, which is now somewhat outdated, and a slightly limited application.

Thank you for reading 'How Did Skype Lose To Zoom?' by IT Block. IT Block is an IT support services provider based in Singapore and a registered Google News source.

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